d) as answered '.
',count(overdue.ticket_id) as overdue, count(assigned.ticket_id) asassigned '.
' FROM '.TICKET_TABLE.' ticket '.
... ') '; // gerald
$sql.='LEFT JOIN '.TICKET_TABLE.' assigned ON assigned.ticket_id=ticket.ticket_id AND assigned.staff_id='.db_input($thisuser->getId());
if... getting this error, but even disabling STARTTLS (as several of the above comments suggest) didn't help, as it then reported an authentication error. I found... tup, the mail server is on the same local network as the osTicket server, so I'm not overly concerned